Contact
Our team is ready to help with product questions, orders, warranty, and partnerships. Fill out the form or use the channels below.
How we can help
- Questions about grills, knives, and accessories
- Order status and delivery issues
- Warranty, returns, and product registration
- Affiliate and reseller programs
Response time
- Email and form: within 1 business day
- Urgent orders: include your BMC- order number in the subject
- Warranty: attach photos of the defect to speed up review